FAQs

Can I access my account online?

Yes! We offer powerful tools online to help you manage your mortgage. You can make payments, enroll in electronic statements, view important documents and more. Access your loan information through the online portal, click here.

How do I make my payment?

The easiest way to pay is online. Make one-time payments or set up automated monthly payments from any financial institution. Click here to log in or click here to register.

If you prefer to pay by check, be sure to note your loan number on the check, make it payable to 7 Mortgage, and mail it to:

7 Servicing LLC
2077 Town Center Blvd. Suite 304
Knoxville, TN 37922

If you pay using an online bill payment service through your bank or credit union, add 7 Servicing as your new payee using the address above and your loan number.

How do automatic payments work?

Count on your mortgage payment being made on time by setting up automated payments. Enroll online by choosing Payments and Set Up Autopay. Pay from any financial institution. Have your account and routing number handy. We can also set up automatic payments for you and answer questions at 877.386.9777.

What about my taxes and/or insurance?

If your monthly payment currently includes escrow for taxes and/or insurance, we will make those payments on your behalf as they come due. Escrow accounts are reviewed and analyzed at least annually which could result in a future payment change.

You will receive a year-end statement reflecting all activity during the prior year. Statements will be mailed to you no later than January 31 of next year.

How do I contact 7 Servicing on behalf of 7 Mortgage?

We are here to help with all of your questions.

T: 865.347.6777 // TF: 877.386.9777
Monday-Friday: 9:00 AM-5:00 PM ET

Email: 7mortgageservicing@7.coop

Address:
7 Servicing
2077 Town Center Blvd
Suite 304
Knoxville, TN 37922